It’s that time of the year
As December runs out and we are about to hit the bottom of the barrel, it is time for me to collect all those instances through the year where I noticed UX hitting the bottom of the barrel.
The horrible The Guardian redesign
The Guardian redesigned everything. The result looked like User Experience was torn into pieces, a clown jumped in, colored them and then put them in front of a fan. Nothing seemed in the right place, too many colors are flying around and this whole thing does not make a mess. It took some months before they took back some changes and things became bearable again.
The Snapchat UX randomiser
In February Snapchat decided to commit suicide. Right from the start UX was laughed at, disregarding the basics in favour of uniqueness. That trail of thought can only take you so far though. Following the path of Foursquare, Snapchat commited suicide by design. It disregarded the Users so much that they got hate feedback from celebrities.
Of course they took back some changes,but it was too late.
The multi-million SpareRoom website with the Google Settings UX
This is what happens when a business like SpareRoom has organic growth yet someone forgot to hire and listen to UX people.
The reference tool for Design professionals, Photoshop.
This error message can keep your interest high while photoshoping another celebrity’s face to perfection.
Suspense, the Norwegian way
I received this message from Norwegian airlines. I didn’t have to open it, I knew what it was about before even reading it.
LinkedIn, consistency out
Two drop-down menus, side by side presented in a different way (one with icon, one plain text). On top of that, this is a drop down menu with 2 options. Oh, LinkedIn….
Killing me softly with SAP
Concur from SAP is killing me slowly for years now, just like TALEO. Here is another stabbing I encountered.
It’s a hard error life
WhatsApp error handling?
Who are you?
If you don’t answer this, Morning Star will send the cops to your door.
Radio Goo Goo
Check the radio button? Really Twitter?
I don’t feel I am being understood from Viber anymore…
I would prefer not to comment any further on this one
The persistent address with EE
This one is more CX than UX, yet, it’s 2018 and theses things should not be issues. I upgraded my phone, I set an address for delivery. The delivery did not happen as promised and I was no longer available at that address after that date. I had to cancel the upgrade as the only way to have the device delivered to a new address!
On a positive note, EE Customer Service recognised the issue and offered compensation.